FAQ

Most frequent questions and answers

When will I receive my tea?

Great question! We ship all of our tea USPS First Class and we usually ship within 24 hours of receiving the order. After I create a USPS label you will receive an email with your tracking information. 

Do You Ship Internationally?

Yes! Additional fees apply, depending on location. We currently ship to United Kingdom, Canada, Australia, and Asia.

I haven’t received my package. What do I do?

If it’s been a couple of weeks since you received a shipping confirmation from us and you haven’t received your tea, check to see what your shipping confirmation tracking link says. If you still need assistance, please chat with us here on our website or reply on your confirmation email. 

Why does one bag of tea seem larger than the other?

Not All teas are created equally. Crafting tea weighs all of our tea at approximately 40 grams, roughly 1.41 ounces.  We always calculate the weight of the packaging  before weighing the tea to ensure that you will always get what you pay for in each of our packages. 

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